Ha! Caught it on film (er... digital film) (Washer Woes)

For those who don't believe my washer problems, I took a snapshot today:

I called and left a message for the repair guy...
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If Pepto-Bismol came in blue...

First, a reminder of the 'before' pictures:


Now, today, with the new closet:

And the attic entrance and refinished door:

But the floor still needs refinished:

Read more for a recap of what was done and how... Where to begin... oh yeah, first I ripped the plaster off the two interior walls. I stripped any lose paper off the outside walls, trying to get as many of the 6 or 8 layers of paper and paint as possible without too much work. The ceiling had several layers of paper and paint as well, and I scraped and scraped and scraped... then I sanded the ceiling as well.

I framed in the closet - there was a little section that jutts out where the stairs go down, but it wasn't quite deep enough for a closet, so I brought the closet wall into the room about 8 inches.

Hanging by a... hinge

We bought the paint yesterday for the bedroom. I still need to buy another can of oil based primer - there's a stain on the ceiling that bled through 2 coats of primer and the ceiling paint as well, so I'm going to try priming it again before re-painting.

Before and now photos

Well, I'm halfway done priming the bedroom in. I finished the trim around the windows and window sills yesterday, so started the process of painting. Due to the residue on the ceiling, I've primed the ceiling in with an oil-based Killz primer. The drywall I'm just using a regular latex primer. I was quite pleased with the way the ceiling came out, considering it is old cracked plaster that had several layers of wallpaper, contact paper and paint.

Before:

The neighbors watched me strip

So, I took a few days off this week to finally make some progress with the bedroom I've been renovating. Some of you may recall from a previous post just how bad that room was. Well, I'm done with drywall and it's only 7 months later! Most of the old trim was in bad shape and covered with layers and layers of lead based paint no doubt, so I elected to replace the trim in the bedroom. I wanted it to match the original 1x5 planks, but as you may know, they don't MAKE 1x5 boards anymore.

Can't I just wash my clothes?

I just got a call from John Eye / Big Sandy Superstore. They're sending out a different company to work on the washer tomorrow because the Whirlpool authorized service guy who just TOLD me that he was going to order a part told them there's nothing wrong with the washer.
Of course, he never actually ran a load through it - he ran it empty once on a spin cycle. I tried to get him to put a load of towels in for a spin cycle, but he wouldn't do it.

Now, I'm getting REALLY pissed. At least John Eye / Big Sandy took steps to get another tech out I guess...

Finally, a response back from Corporate

I've sent multiple e-mails, and even a fax to Big Sandy Superstore corporate, with no response.

So, I sent the following e-mail:

I thought I'd send this to all the bigsandysuperstore.com addresses I could find, and figured maybe one day someone who actually cares would get a copy.

Don't you just love the Internet?

I run a blog covering the renovation of my house. It's read by around 2000 people every day... and most of them are doing renovations themselves, meaning they are in the market for appliances, furniture, etc. Most of these people are in the New England and surrounding states - which is where the majority of older craftsman and victorian houses are.

In addition, it's syndicated through multiple websites including houseblogs.net which gets around 10,000 visitors a day.

I've created a category just for you guys!

http://www.maro.net/nucleus/renovation.php?catid=14&blogid=5

It details just how bad customer service can get. Be sure to read the entire post from December 1st.

If you guys are interested, it's not too late to add a happy ending to this story.

-Tony Maro

This separates the true handyman from the riff-raff

I got my first Christmas card today! You know how to tell who a true handyman is by his array of Christmas cards.
This year, my first card reads 'Happy Holidays - Supplying the pros with everything on their wish list since 1946 - Thank you for your business, your Lowe's Commercial Services Team.'

Now if only it had included a coupon for free drywall or plumbing supplies... lol!

Washer woes part 3

Well, we had received a phone call from a service company that John Eye / Big Sandy Superstore were sending out to work on our Whirlpool Duet washer. For those who missed the previous post, I've been in a three month battle to get John Eye to fix it. They scheduled to come out on Wednesday to service the washer.

The computer that can't speak English.

I know it's not exactly house related, but I got such a good laugh today building a new computer. After turning on the computer, the SATA drive controller reported 'The Bios does not be installed'
That's about as good as 'All Your Base Are Belong To Us' for those who know that reference...

Turned out the hard drive was faster than the mobo supported and had to be slowed down with a jumper. imported-84

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Renovating our 1916 Craftsman style home, one room at a time.

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